---
title: "Store Fulfillment"
type: module
sources:
  - areas/store_fulfillment/index.md
  - custom/analyse_fonctionnelle.md
related:
  - concepts/order-outbound.md
  - concepts/order-inbound.md
  - concepts/stock.md
  - concepts/replenishment.md
  - concepts/count.md
last_compiled: "2026-04-26"
---

# Store Fulfillment

## Overview

The Store Fulfillment module integrates retail store stock management with Easy WMS, enabling a central warehouse to supply one or more physical stores. It handles the full cycle: store stock orders, automatic replenishment, POS integration, store returns to warehouse, and store counting.

The module is designed for warehouses that simultaneously fulfill B2B/B2C shipments and supply their own retail stores.

## Key capabilities

- POS integration (Direct Selling Systems): sales/returns processed at POS automatically update WMS stock
- On-demand store orders: stores request specific stock from the warehouse
- Manual replenishment: warehouse sends stock to stores based on min/max review
- Automatic replenishment: daily job maintains configured min/max stock levels at each store
- Store returns: stock returned from stores back to warehouse
- Store inventory counts: count existing stock in stores

## Architecture

### Layout constraints
- **Star structure only**: one central warehouse supplies all remote stores (multi-hub not supported)
- **No store-to-store**: direct transfers between stores are not supported
- **No desk stations**: use local store stations instead of desk warehouse stations
- **Multi-site**: each store is a separate site (warehouse) in the system

### POS integration flow

EasyWMS receives a **TPV01** message from the ERP (or POS connector) each time a sale or return is processed at a POS terminal:

1. Sale or customer return processed at POS terminal
2. POS sends transaction to ERP
3. ERP forwards a **TPV01** message to EasyWMS
4. WMS **immediately decrements store stock** (sale) or increments (return) in real time
5. No manual WMS action required for POS-driven stock changes

The real-time nature of TPV01 means EasyWMS always reflects the current store stock — no end-of-day reconciliation needed for POS transactions.

### Replenishment flows

| Mode | Trigger | Process |
|------|---------|---------|
| On-demand order | Store requests specific items | Creates outbound order from warehouse to store |
| Manual replenishment | Warehouse reviews min/max | Operator initiates stock transfer to store |
| Automatic replenishment | Daily job checks min/max levels | System generates transfers when stock below minimum |

### ERP integration (inter-warehouse transfers)

Store fulfillment transfers between central warehouse and stores can be ERP-driven via two dedicated messages:

| Message | Direction | Description |
|---------|-----------|-------------|
| **TOR01** | ERP → WMS | Transfer order: ERP requests a stock transfer from central warehouse to a store (or vice versa). WMS creates the corresponding outbound + inbound orders. |
| **TOF01** | WMS → ERP | Transfer order finalization: WMS notifies ERP that the transfer has been completed (goods shipped from warehouse and received at store). |
| **TPV01** | ERP → WMS | POS sale/return: decrements (sale) or increments (return) store stock in real time. |

TOR01/TOF01 follow the standard transfer order lifecycle managed by the Store Fulfillment module. They can also be used for store-to-warehouse returns.

### Real-time store stock view

Managers can view real-time stock per store from the WMS interface. The view shows:
- Current stock quantity per item per store
- Stock in transit (shipped from warehouse but not yet received at store)
- History of POS transactions (TPV01 events)

## Configuration

### Prerequisites
1. Configure star layout: central warehouse + remote store warehouses
2. Configure store stations (local, not desk type)
3. Set min/max stock levels per item per store
4. Integrate POS systems via Store Fulfillment connector

### Key configuration options

| Option | Description |
|--------|-------------|
| Min/max stock levels | Trigger thresholds for automatic and manual replenishment |
| POS connector | Integration settings for direct selling system |
| Store layout | Local stations, not desk-type stations |

## Operations

**Store orders (warehouse perspective)**:
1. Receive store order (manual or automated)
2. Pick stock at central warehouse
3. Ship to store via standard outbound process

**Store replenishment (automatic)**:
- Daily job reviews all stores' stock levels
- For items below minimum: generates transfer task to bring stock up to maximum
- Executed during off-hours; stores receive stock next operating day

**Store returns**:
- Store operator scans items for return via RFT
- Stock transferred back to central warehouse
- WMS creates receipt process for returned items

**Store counts**:
- Operator counts store stock via RFT
- Count process similar to standard location/item count
- Results update store stock records

## Related

- [[order-outbound]] — Stock transfers from central warehouse to stores are outbound orders
- [[order-inbound]] — Store returns processed as inbound orders
- [[stock]] — Store stock maintained as separate WMS stock records per store warehouse
- [[replenishment]] — Replenishment logic controls min/max levels and transfer generation
- [[count]] — Store counting uses standard WMS count processes adapted for store environment