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Count / Inventory concept
areas/counts/index.md
areas/counts/counts_admin/count.md
areas/counts/counts_admin/count_type.md
areas/counts/counts_admin/count_create.md
areas/counts/counts_admin/count_release.md
areas/counts/counts_admin/count_close.md
areas/counts/counts_admin/count_cancel.md
areas/counts/counts_admin/count_orders_monitorize.md
areas/counts/counts_admin/count_assign_pk.md
areas/counts/counts_admin/location_count_type.md
areas/counts/counts_physical/count_physical.md
areas/counts/counts_physical/count_location.md
areas/counts/counts_physical/count_lpn.md
areas/counts/counts_physical/count_item.md
areas/counts/counts_physical/Partitions_Count.md
areas/counts/counts_physical/informed_count.md
areas/counts/counts_physical/count_cutting_stock.md
areas/counts/counts_workstation/index.md
areas/counts/counts_workstation/count_pk_location.md
areas/counts/counts_workstation/count_pk_lpn.md
areas/counts/counts_workstation/count_pk_item.md
areas/counts/cycle_count/index.md
areas/counts/cycle_count/cycle_count_schedule.md
areas/counts/cycle_count/cycle_count_generation.md
areas/counts/counts_erp/index.md
areas/counts/views/view_count.md
areas/counts/views/view_count_line.md
areas/counts/views/view_cycle_count_schedule.md
sources/archives/14_Processus_inventaire.md
sources/archives/21_Validation_ajustements_stock.md
concepts/location.md
concepts/stock.md
concepts/container.md
concepts/product-item.md
concepts/stock-adjustment.md
concepts/task.md
2026-04-17

Count / Inventory

Overview

A count (also called inventory or stock take) in EasyWMS is a formal process for verifying that the physical stock in the warehouse matches the quantities recorded in the system. When discrepancies are found, the system adjusts its records accordingly and notifies the ERP.

EasyWMS supports three fundamental counting approaches:

  • Guided counts - a count order is created (from the WMS interface or by ERP messaging), tasks are generated, and operators follow those tasks with their RFT.
  • Physical count - an unguided, operator-initiated blind count of a specific location directly from the RFT, without a prior order.
  • Cycle count - automated rolling inventory that divides counting across many days, integrating inventory into daily warehouse operations without shutting down the warehouse.

Counts can be performed in manual warehouses (operators walk to locations) and automatic warehouses (containers are extracted to a picking conveyor / workstation).


Types of Count

Count Types (per line)

Count type Scope Use when
Item count All stock of a specific item across the warehouse Targeted SKU audit; can filter by logistic attribute
Container count (LPN) One specific container and all its stock Spot check of a known LPN
Location count All stock and containers in a range of locations Large-scale area inventory

A single count order can mix lines of different types.

Creation Methods

Method Who initiates Order required Auto-adjusts
Guided count - from WMS interface Warehouse manager (PC) Yes No (ERP notified via STV per diff)
Guided count - from ERP (COR message) ERP Yes No (ERP notified via COF at close)
Physical count (RF) Operator from RFT No Yes (immediate)
Cycle count Scheduler job Auto-generated No (ERP notified via STV)
Automatic warehouse count Manager assigns PK Yes No

Lifecycle

Guided Count Order Lifecycle

Disabled (Inactive)
    │
    ▼ [Release]
Releasing  ← tasks being generated
    │
    ▼ (tasks ready)
In Process  ← operators executing tasks
    │                  │
    │ [all tasks done]  │ [Cancel]
    ▼                  ▼
  Closed            Cancelling → Canceled
  (or Force Close)

Status transitions:

Status Description
Disabled Order created, not yet released
Releasing Release triggered; tasks being generated
In Process All tasks generated; operators executing
Closed All tasks complete (or Force Close used)
Canceled Pending tasks canceled; completed counts kept

Closing can be automatic (AUTOCLOSE_COUNT_ORDERS parameter) or manual. Orders with conflicting lines (item with no stock, location that doesn't allow inventory) can only be closed with Force Close.

Transactions

Transaction Trigger
COU.CST Count order released
TSK.COU Count task completed
STK.ADJ Stock adjusted as result of count
CON.CREATE Container created during count
CON.DELETE Container removed during count
COU.END. Count order closed (ERP-originated via COR)
COU.CLS. Count order closed (WMS-originated)
COU.CNL Count order canceled
TSK.CANCEL Count task canceled
ADJ.STK Physical count adjustment

Guided Count - Execution

Task Generation at Release

When a count order is released, EasyWMS generates count tasks based on line type and warehouse type:

  • Manual warehouse, location line → location count tasks (one per location in range)
  • Manual warehouse, container line → container count tasks (regardless of aisle type)
  • Manual warehouse, item line → item count tasks (one per location where item has stock)
  • Automatic warehouse, any line → container count tasks (containers extracted to PK)
  • Picking location with partitions + dedicated PDL → item count tasks (one per assigned partition)

Locations configured as "does not allow inventory" in EasyS are skipped. Locks on locations, containers, or stock that prevent counting are also respected.

Blind vs. Informed Mode

For location count lines, the Is Informed flag (FR : Est renseigné) determines the counting mode:

  • Blind count - operator enters quantities without seeing current system values (default). Operator must enter item, quantity, logistic attributes from scratch.
  • Informed count - system shows current recorded stock; operator adjusts as needed.

Item counts and container counts are always blind.

Per-line setting. Est renseigné is a per-line toggle, not a per-order toggle - within the same count order, some lines (e.g. the picking aisles) can be Informed while others (e.g. the reserve) stay blind.

If the Est renseigné column is missing from the count-line grid : select a line and click "Visibilité". If it is still hidden, the grid's visibility condition must be relaxed - edit the CountOrderLineVList view and comment out (/* … */) the visibility condition, forcing it to true.

Counting items with serial numbers

When an item is counted on an attribute unique per piece (a serial number) :

  1. The WMS asks for a serial number → enter the first one (e.g. A).
  2. The screen loops on itself once per piece of the item → enter a different serial for each piece (e.g. B, C…).
  3. Click "Terminé" when every piece has a serial.
  4. Enter the next item of the location, or click "Fin" if the location is done.

The WMS then reports that the original (no-serial) item line was not found - click "Introuvable" : this removes the no-serial stock line and creates the new serialized stock lines in its place.

Count in Automatic Warehouse (Workstation)

For automatic warehouses, a picking conveyor (PK) must be assigned to the count before release. EasyWMS then extracts all containers to be counted to that PK. Operators count at the PC workstation.

Supported use cases at workstation:

  • Counting containers from a location range
  • Counting specific containers
  • Counting stock of a specific item
  • Counting owner stock (effectively item count for all items of one owner)

If the PK is equipped with a laser (HPKS pick-term tray), it illuminates the division/location being counted. Cutting stock counts are not supported in automatic warehouses.

Partition Counts

For picking locations with labeled partitions assigned per item (dedicated picking locations), a special partition count mode is available from the RFT. The operator can:

  • Count an entire location with partitions (all partitions sequentially)
  • Count a single partition
  • Count in blind or informed mode
  • Reassign partitions to items during the count

Parameters:

  • UNLOAD_CREATE_PRODUCT_LOCATION - when active, auto-creates PDL assignment for a newly counted item
  • ALLOW_DYNAMIC_UNASSIGNED_PARTITION - allows dynamically unassigning empty partitions during count

Physical Count (RF - No Order Required)

The Physical Count is a fast, location-by-location blind count initiated directly from the RFT. No count order is needed.

Process: Operator navigates to Counts > Physical Count on the RFT, scans a location or container, and enters all stock data from scratch. Any differences are applied immediately.

What can be done:

  • Create new stock lines
  • Modify existing stock lines (quantity, UoM, status, logistic attributes)
  • Delete stock lines
  • Create or delete containers

Restrictions: Only locations that allow inventory (per EasyS config) can be physically counted.

Communications: Any adjustment generates STV (stock variation) and STC (status change) messages to ERP.


Cycle Count (Rolling Inventory)

Cycle counting avoids full warehouse shutdowns by spreading counting tasks across many days.

Architecture

Count Schedule (config: scope + timing)
    │
    ▼ generates
Count Iteration (active period of N days)
    │
    ▼ daily job generates
Count Orders + Tasks (distributed evenly across iteration days)

Schedule Configuration

A Count Schedule defines:

  • Location filtering: area, aisle, location range
  • Item filtering: owner, ABC class, family, type, count profile
  • Count mode: blind or informed (location-type schedules only)
  • Iteration duration: how many days each iteration lasts
  • Iteration period: how many days between iterations (≥ duration)
  • Next iteration start date: allows staggering multiple schedules
  • Days of week: which days tasks are generated

If item filtering is set → item count tasks generated. If no item filter → location count tasks generated.

Generation Logic

The job CycleCount_GenerateIterationsForEnabledSchedulesJob_PR runs daily and:

  1. Calculates total tasks still needed for the iteration
  2. Divides by remaining days to distribute evenly
  3. Sorts locations by aisle/side/X/Y coordinates
  4. Creates a count order with the day's lines and immediately releases it

Count orders generated by cycle count cannot be re-released after cancellation.

Iteration States

  • On progress - active iteration running
  • Finished - iteration end date passed (transitions next day)
  • Canceled - manually terminated early

Schedules can be enabled/disabled. A schedule with an active iteration cannot be disabled.


ERP Integration

ERP-Requested Count (COR → COF)

The ERP can request a warehouse count via the COR (Count Order Request) message. EasyWMS creates a count order in Disabled status. After release and execution, the COF (Count Order Finished) message is sent at close, reporting all stock per location counted.

If double validation (pending adjustments) is active, the COF is delayed until all pending adjustments are validated or canceled.

Stock Contrast (SCR → WSC)

Separate from counts, the ERP can request a full stock snapshot without generating counting tasks. This uses the SCR (Stock Contrast Request) message; EasyWMS responds immediately with WSC (Warehouse Stock Contrast), listing all current stock matching the filters.

Available as:

  • Punctual request from SmartUI (immediate response)
  • Scheduled automatic request (configurable periodicity ≥ 1 hour; job StockCountRequest_GetScheduledCount_Job at 10-minute polling)

Transactions: SCR.REQ. + SCR.DET.

Stock Variation Notification (STV)

For counts not created by the ERP (manual WMS counts, physical counts, cycle counts), stock adjustments during counting are reported line by line via STV messages rather than COF.


Business Rules

  • Locations with the "does not allow inventory" flag (EasyS config) are never counted.
  • Locks (at location, container, or stock level) that prevent counting block task generation for the locked element.
  • In automatic warehouses, no moving containers should exist when a count order is released (containers in transit won't receive tasks).
  • Item count lines where the item has no stock in the warehouse generate no tasks and appear as conflicting lines (shown with a conflict icon).
  • Canceling a count cancels pending tasks; already-counted stock is not reverted.
  • Double validation (per item's count profile) can hold count adjustments in Pending status until a manager validates or cancels them.

Configuration

Parameter Description
AUTOCLOSE_COUNT_ORDERS Auto-close count orders when all tasks complete
MAX_NUM_LABELS_TO_READ Enable multi-label GS1-128 reading at start of count flow
ALLOW_ZONE_SELECTION_FOR_TASKS Show zone filter button on RFT (aisle/sub-warehouse/work zone)
UNLOAD_CREATE_PRODUCT_LOCATION Auto-create PDL assignment for counted item in partitioned location
REPLENISH_LEVEL_PERCENT_PRODUCT_LOCATION Replenishment level % used when auto-creating PDL from count
ALLOW_DYNAMIC_UNASSIGNED_PARTITION Allow dynamic unassignment of empty partitions during count

Interface

Path Equipment
Counts > Counts (order list) PC
Counts > Count lines PC
Counts > Cycle count iterations PC
Warehouse > Stock → "Punctual stock contrast request" PC
Warehouse > Stock → "Create/Edit stock contrast schedule" PC
Configuration > ParametersAUTOCLOSE_COUNT_ORDERS PC
Configuration > JobsDelete_StockStatusJob_PR PC
RFT: Counts > Physical Count RFT
RFT: Tasks > Automatic tasks or Count tasks RFT
RFT: Counts > Select count (manual count selection) RFT

Common Errors

Symptom Cause Solution
Count order stuck in "Releasing" Automatic warehouse: moving containers exist at release time Wait for all containers to reach a location, then release
Count line shows conflict icon (no stock) Item count line requested for item with zero stock in warehouse Use Force Close to finalize order; review item master
Count line shows conflict icon (no inventory allowed) Location not flagged for inventory in EasyS Fix location config in EasyS or delete the line
COF message not sent after close Count originated from COR and has pending adjustments (double validation) Validate or cancel all pending adjustments
Cycle count generates uneven task distribution Volatile stock levels change mid-iteration (especially item schedules) Expected behavior; adjust schedule parameters if needed
Cannot re-release a cycle count after cancel By design - cycle count orders are non-re-releasable Create a new manual count for the affected locations

  • stock-adjustment - Count discrepancies trigger STK.ADJ adjustments; double validation applies to both
  • stock - Count validates and corrects stock records; see STV/STK.ADJ transactions
  • location - Location "allows inventory" flag governs whether counting tasks are generated
  • container - Container count type counts an LPN and all its stock
  • product-item - Item count type; count profile on item controls double validation
  • task - Count tasks (TSK.COU) follow the standard task lifecycle